Law Firms Automation for Central Oregon

Losing Clients Because You Can't Respond Fast Enough?

Your firm gets 20 inquiries a week. But your intake coordinator is already swamped, and it takes 2-3 days to respond to new leads. By then, the prospect has already hired someone else. Industry data says 79% of legal consumers expect a response within 24 hours — but the average firm takes over two days.

When someone submits an inquiry, the system immediately parses their information, runs a conflict check against your Clio database, and — if clear — sends an intake questionnaire and consultation scheduling link within minutes. If there's a potential conflict, it flags the matter for attorney review instead. Follow-ups go out automatically if the prospect doesn't respond.

Clients Calling Every Day Asking "What's Happening with My Case?"

You have 150 active matters. Clients call and email constantly for updates, and every call interrupts an attorney's workflow for 15-30 minutes. Your paralegals spend 5-10 hours a week fielding "what's the status?" calls. Meanwhile, the clients who don't call feel forgotten.

Every two weeks, each active client gets a plain-language status update: what phase their case is in, what happened recently, and what's coming next. When something significant occurs — a document filed, a hearing scheduled — the client is notified automatically. It all gets logged in Clio so you have a complete communication record.

How Much Billable Time Is Your Firm Leaving on the Table?

Studies show attorneys fail to record 10-30% of their billable work. At a small firm, that's $50,000 to $200,000 per year walking out the door. Your attorneys mean to enter time, but after a long day of meetings, calls, and court appearances, they "forget" or round down.

At the end of each business day, each attorney gets a personalized prompt listing their calendar events and email activity that don't have corresponding time entries. They review the suggestions, adjust the duration, and approve with one click. At month-end, draft invoices are generated automatically and flagged for partner review.