Q: How much does automation cost?

We offer 3 platform tiers: Core ($999/month) consolidates your tools into one dashboard, Operations ($1,999/month) adds automation so the busy work handles itself, and Intelligence ($3,999/month) adds AI and machine learning that learns your business and gets smarter over time. Most businesses see positive ROI within the first month. See full pricing details .

Question 1

What is custom business platforms for small businesses?

Accepted Answer

custom business platforms uses intelligent software agents to handle repetitive tasks automatically — like responding to emails, updating spreadsheets, following up with leads, and managing schedules. Unlike simple rule-based automation, AI agents can understand context, make decisions, and handle variations in workflows. Think of it as having a tireless assistant that never forgets and works 24/7.

Question 2

How do I know if my business needs automation?

Accepted Answer

If your team spends more than 10 hours per week on repetitive tasks, if leads sometimes fall through the cracks, if you struggle to respond quickly to inquiries, or if you want to grow without proportionally growing your team — automation can help. Our free consultation can help you assess your specific situation.

Question 3

How long does it take to get started?

Accepted Answer

Most clients are up and running within 2-4 weeks. This includes our discovery process, workflow design, integration setup, testing, and training. Simpler automations can be live in as little as one week.

Question 4

Do I need any technical skills?

Accepted Answer

No. We handle all the technical setup, integration, and maintenance. You'll interact with your automations through the tools you already use — email, your CRM, or a simple dashboard we provide. If you can send an email, you can use our automations.

Question 5

How much does automation cost?

Accepted Answer

We offer 3 platform tiers: Core ($999/month) consolidates your tools into one dashboard, Operations ($1,999/month) adds automation so the busy work handles itself, and Intelligence ($3,999/month) adds AI and machine learning that learns your business and gets smarter over time. Most businesses see positive ROI within the first month. See full pricing details.

Question 6

Are there any hidden fees?

Accepted Answer

No hidden fees. The monthly price covers hosting, maintenance, monitoring, and support. The only additional costs would be third-party tools you choose to integrate (like premium CRM features) — and we'll always be upfront about those before implementation.

Question 7

Do you require long-term contracts?

Accepted Answer

Platforms have a 12-month minimum — building custom software takes real time and effort, and 12 months gives you enough time to see the full value. After that, it's month-to-month. Stay because the platform is working for you, not because you're locked in.

Question 8

What if automation doesn't work for my business?

Accepted Answer

We offer a 100% satisfaction guarantee. If you're not seeing value within the first 30 days, we'll work with you to fix it — or refund your setup fee completely. No questions asked.

Question 9

How flexible is my agreement?

Accepted Answer

We bill monthly, and you can cancel with 30 days notice. We earn your business every month by delivering real value — that's how a good partnership works.

Question 10

What happens with my business data?

Accepted Answer

Your data is yours. Period. You can export it anytime — no hoops, no fees, no waiting. We store it securely while you're with us and hand it over whenever you ask.

Question 11

How does the partnership work long-term?

Accepted Answer

Your system grows with your business. Every plan includes scheduled enhancement meetings where we sit down together and make your automations better. The longer you stay, the more value you get — including annual reviews, escalating rewards, and a price that never goes up.

Question 12

What's included in my monthly fee?

Accepted Answer

Everything your automations need to run: hosting, maintenance, monitoring, support, and ongoing improvements. There are no surprise invoices. The price on your first bill is the price on every bill after that.

Question 13

How does the Partner Rewards program work?

Accepted Answer

Our loyalty program rewards you every year you stay. Your price never goes up, but what you get does — bill credits start at year three and increase over time. Starting Year 7, you enter the Partner Phase with 10% automatic bill credits. We also offer referral bonuses for bringing in new clients. See pricing details.

Question 14

What free automations do I earn?

Accepted Answer

Every year you stay, the value of your platform increases. Enhancement meetings let you add features and improvements at no extra cost. Bill credits start at year three (5%), increase at year five (7.5%), and reach 10% at year seven. The longer you stay, the more you get — and the less you pay.

Question 15

How do bill credits work?

Accepted Answer

Bill credits are automatic discounts applied to your monthly bill. They start at 5% in year three, increase to 7.5% at year five, and reach 10% at year seven. For example, an Operations client at year seven saves $2,399/year automatically. Credits are applied without any action required on your part.

Question 16

What are referral rewards?

Accepted Answer

When you refer a business that becomes a client and stays 90 days, you earn a one-time bill credit starting at $2,000. Your reward multiplies with each additional referral and with your tenure.

Question 17

What happens at Year 10?

Accepted Answer

Decade Partners receive our ultimate reward package: a permanent price lock (your rate frozen forever), one free month of service, a charitable donation in your name ($150-$5,000 based on tier), and a personal thank-you from our team.

Question 18

What tools and software can you integrate with?

Accepted Answer

We integrate with most popular business tools including Google Workspace, Microsoft 365, Salesforce, HubSpot, QuickBooks, Slack, and hundreds more. If your tool has an API or webhook support, we can integrate with it. For specialized or legacy systems, our Operations and Intelligence tiers include custom connector development.

Question 19

Is my data secure?

Accepted Answer

Absolutely. We use enterprise-grade security including encryption in transit and at rest, secure authentication, and regular security audits. We don't store sensitive business data unless required for automation — and when we do, it's protected by industry-standard security measures.

Question 20

What happens if an automation fails?

Accepted Answer

All our automations include error monitoring and alerts. If something fails, we're notified immediately and will resolve it — often before you even notice. For critical workflows, we can set up backup processes and escalation procedures.

Question 21

Can I customize or modify automations after setup?

Accepted Answer

Absolutely. Business needs evolve, and your automations should too. Modifications are included in your monthly plan — just reach out to your account manager or our support team to request adjustments.

Question 22

Are you a local Central Oregon company?

Accepted Answer

Yes! We're based in Bend, Oregon and serve businesses throughout Central Oregon and beyond. We understand the unique rhythms of local businesses — from seasonal tourism fluctuations to the construction boom across the region.

Question 23

Do you work with businesses outside Central Oregon?

Accepted Answer

Yes, we work with businesses across the US. While we love supporting local Central Oregon companies, our automation solutions work just as well for remote clients. All our onboarding and support can be done virtually.

Question 24

What makes you different from other automation providers?

Accepted Answer

Three things: (1) We focus exclusively on small businesses, not enterprises — our solutions are right-sized for your needs and budget. (2) We're local and accessible — you can actually talk to the person building your automations. (3) We use AI intelligently — not just for buzzwords, but where it genuinely adds value.

Question 25

How do I get in touch?

Accepted Answer

You can contact us here, email us at info@oregonautomations.com, or call (458) 206-3140 during business hours (Mon-Fri, 9AM-5PM Pacific).

Frequently Asked Questions

Getting Started

Pricing & Payment

Your Partnership

Partner Rewards Program

Technical

About Oregon Automations

Why Businesses Choose Automation

Still Have Questions?